We know shipping can be a minefield, and as busy Equestrians we know you want your products as quickly as possible with no hassle which is why all of our shipments are dispatched with tracking which is uploaded to your order, and sent to you via email as soon as the order is fulfilled.
Can't find your tracking reference? Check your spam/junk folder - it sometimes gets gobbled up by the email gremlins!
Our UK parcels are shipped using DPD next working day delivery and shipping is free for orders over £100. (£5.50 for orders under £100)
In stock items should be delivered next working day, but please note this is not a guaranteed timescale. Smaller items can be shipped using a Royal Mail tracked service.
The cut off for same day dispatch is 2pm
Please allow an extra working day for deliveries over UK Bank Holidays.
International Orders - Europe
Shipping costs are calculated based on volumetric weight and are applied at checkout.
Shipments are sent via DPD on a 3-5 working day service, or via Royal Mail/local postage carriers on a 7 day service.
Small parcel £15
Large parcel £25
International Orders - Rest of World
All international orders are shipped via DPD express (5-7 working day service) or or via Royal Mail/local postage carriers on a longer economy service. Local postage carrier delivery times vary by country, please get in touch if you'd like to check timescales.
Shop with us VAT free.
As UK is no longer part of the EU therefore import & duty charges may apply when the shipment arrives in the destination country. The carrier will contact you via email to advise of any applicable charges and payment methods. You will not receive your parcel unless you pay these import fees & when you place an order you are agreeing to pay charges as applicable.
Packages with outstanding charges are not returned to sender and are destroyed in the destination country & are therefore not refundable.
Please get in touch - email@example.com - for import duty quotes if you are unsure.